RESPECT FOR HUMAN RIGHTS, EQUAL OPPORTUNITIES AND STAFF ENGAGEMENT

ESG indicator	GRI Standards	Reporting perimeter	Indicator	Unit of measurement	2019	2020	2021	2022
Employee engagement and efficiency
R1	2-7	1	Average employee headcount	people	1,680	1,815	1,984	2,206
R1	2-7	1	Average number of male employees	people	924	1,023	1,156	1,278
R1	2-7	1	Average number of female employees	people	756	792	828	928
R1	2-7	1	Total number of employees at year end	people	1,760	1,981	2,199	2,236
R1	2-7	1	Total number of male employees at year end	people	932	1,093	1,246	1,258
R1	2-7	1	Total number of female employees at year end	people	828	888	953	978
R2	2-8	1	Number of employees working on civil law contracts or other forms of contract, except for an employment contract	people	85	36	72	53
R2	2-8	1	Average duration of civil law contracts	months	1.8	2.5	2.0	2.1
R2	2-8	1	Total duration of civil law contracts	months	156.5	88.9	149.4	110.6
R1		1	Wages and other payments to employees (including benefits)	RUB billion	7.1	8.5	9.9	12
R1	401-1	1	New employee hires, total	people	346	484	683	548
R1	401-1	1	New employee hires as a percentage of the workforce	%	20	24	31	25
R1	401-1	1	New male employee hires	people	200	320	435	324
R1	401-1	1	New male employee hires as a percentage of the male workforce	%	21	29	35	26
R1	401-1	1	New female employee hires	people	146	164	248	224
R1	401-1	1	New female employee hires as a percentage of the female workforce	%	18	18	26	23
R1	401-1	1	New employee hires under 30 years of age	people	147	170	255	188
R1	401-1	1	New employee hires under 30 years of age as a percentage of the workforce under 30	%	56	54	66	51
R1	401-1	1	New employee hires 30 to 50 years of age	people	186	288	405	320
R1	401-1	1	New employee hires 30 to 50 years of age as a percentage of the 30 to 50 years old workforce	%	16	22	27	21
R1	401-1	1	New employee hires over 50 years of age	people	13	26	23	40
R1	401-1	1	New employee hires over 50 years of age	%	4	8	7	11
R1		1	Number of disabled employees hired	people	0	2	0	10
R1		1	Interns	people	37	42	67	75
R1		1	Interns hired upon completion of internship	people	10	12	14	29
R1	401-1	1	Dismissed employees, total	people	265	270	460	503
R1	401-1	1	Dismissed male employees	people	154	163	279	306
R1	401-1	1	Dismissed female employees	people	111	107	181	197
R1	401-1	1	Dismissed employees under 30 years of age	people	78	73	127	139
R1	401-1	1	Dismissed employees 30 to 50 years of age	people	142	155	280	319
R1	401-1	1	Dismissed employees over 50 years of age	people	45	42	53	45
R1	401-1	1	Employee turnover	%	11.1	7.9	18.0	16.2
R1	401-1	1	Turnover of male employees under 30 years of age	%	2.1	1.3	3.5	2.9
R1	401-1	1	Turnover of female employees under 30 years of age	%	1.2	0.6	1.8	1.4
R1	401-1	1	Turnover of male employees 30 to 50 years of age	%	4.0	3.4	7.1	7.2
R1	401-1	1	Turnover of female employees 30 to 50 years of age	%	2.4	1.7	4.2	3.7
R1	401-1	1	Turnover of male employees over 50 years of age	%	0.8	0.4	0.8	0.4
R1	401-1	1	Turnover of female employees over 50 years of age	%	0.6	0.5	0.6	0.6
R1	401-1	1	Change in employee turnover compared to last year (full-time employees)	p.p.	2.3	–3.2	10.1	–1.8
R1	401-1	1	Employee turnover (as per GRI methodology)	%	15.1	13.6	21.0	22.5
R1	401-1	1	Employee turnover (as per GRI methodology), men	%	16.5	14.9	22.4	24.3
R1	401-1	1	Employee turnover (as per GRI methodology), women	%	13.4	12.0	19.0	20.1
R1	401-1	1	Employee turnover (as per GRI methodology), under 30 years of age	%	29.7	23.0	32.9	37.4
R1	401-1	1	Employee turnover (as per GRI methodology), 30 to 50 years of age	%	11.8	11.6	18.9	21.4
R1	401-1	1	Employee turnover (as per GRI methodology), over 50 years of age	%	15.1	13	16.1	12.1
R1	401-1	1	Change in employee turnover, as per GRI methodology	p.p.	–0.9	–1.5	7.4	1.5
R1		1	Percentage of employees who underwent a satisfaction/engagement review, total	%	–	86.0	85.1	83.6
R1		1	Percentage of engaged employees			85.0	86.2	86.2
R1		1	Percentage of loyal employees			84.0	81.4	84.4
R1		1	Percentage of satisfied employees			87.0	87.9	88.6
R1	2-7	1	Percentage of full-time employees	%	98	98	97	97
R1	2-7	1	Percentage of part-time employees	%	2	2	3	3
R1	2-7	1	Employees with a permanent employment contract, total	people	1,630	1,853	2,077	2,134
R1	2-7	1	Male employees with a permanent employment contract	people	869	1,029	1,188	1,207
R1	2-7	1	Female employees with a permanent employment contract	people	761	824	889	927
R1	2-7	1	Employees with a temporary employment contract, total	people	130	128	122	102
R1	2-7	1	Male employees with a temporary employment contract	people	63	64	58	51
R1	2-7	1	Female employees with a temporary employment contract	people	67	64	64	51
R1	2-7	1	Full-time employees, total	people	1,726	1,939	2,126	2,173
R1	2-7	1	Full-time male employees	people	915	1,073	1,213	1,221
R1	2-7	1	Full-time female employees	people	811	866	913	952
R1	2-7	1	Part-time employees, total	people	34	42	73	63
R1	2-7	1	Part-time male employees	people	17	20	33	37
R1	2-7	1	Part-time female employees	people	17	22	40	26
R1	2-7	1	Number of employees whose employment contracts do not guarantee working and paying for a certain number of working hours	people	0	0	0	0
R1	2-8	1	Fulfilment of a significant portion of the Company’s activities by workers who are not employees (other employees)		none	none	none	none
R1	405-1	1	Members of the Supervisory Board, total	people	12	12	12	12
R1	405-1	1	Percentage of male members of the Supervisory Board	%	83	83	83	92
R1	405-1	1	Percentage of female members of the Supervisory Board	%	17	17	17	8
R1	405-1	1	Percentage of members of the Supervisory Board under 30 years of age	%	0	0	0	0
R1	405-1	1	Percentage of members of the Supervisory Board 30 to 50 years of age	%	42	42	42	60
R1	405-1	1	Percentage of members of the Supervisory Board over 50 years of age	%	58	58	58	40
R1	405-1	1	Senior executives, total	people	20	14	13	11
R1	405-1	1	Male senior executives	people	13	10	10	9
R1	405-1	1	Female senior executives	people	7	4	3	2
R1	405-1	1	Percentage of male senior executives	%	65	71	77	82
R1	405-1	1	Percentage of female senior executives	%	35	29	23	18
R1	405-1	1	Percentage of senior executives under 30 years of age	%	0	0	0	0
R1	405-1	1	Percentage of senior executives 30 to 50 years of age	%	70	64	54	64
R1	405-1	1	Percentage of senior executives over 50 years of age	%	30	36	46	36
R1	405-1	1	Functional department managers, total	people	382	408	429	414
R1	405-1	1	Male functional department managers	people	231	254	273	256
R1	405-1	1	Female functional department managers	people	151	154	156	158
R1	405-1	1	Percentage of male functional department managers	%	60	62	64	62
R1	405-1	1	Percentage of female functional department managers	%	40	38	36	38
R1	405-1	1	Percentage of functional department managers under 30 years of age	%	1.8	2.9	2.8	2.0
R1	405-1	1	Percentage of functional department managers 30 to 50 years of age	%	72.8	72.8	76.9	75.0
R1	405-1	1	Percentage of functional department managers over 50 years of age	%	25.4	24.3	20.3	23.0
R1		1	Functional department managers with disabilities	people	0	0	1	1
R1	405-1	1	Specialists, total	people	1,327	1,544	1,742	1,799
R1	405-1	1	Male specialists	people	657	814	948	981
R1	405-1	1	Female specialists	people	670	730	794	818
R1	405-1	1	Percentage of male specialists	%	50	53	54	55
R1	405-1	1	Percentage of female specialists	%	50	47	46	45
R1	405-1	1	Percentage of specialists under 30 years of age	%	19	20	21	20
R1	405-1	1	Percentage of specialists 30 to 50 years of age	%	67	66	66	65
R1	405-1	1	Percentage of specialists over 50 years of age	%	14	14	13	15
R1		1	Specialists with disabilities	people	9	9	8	17
R1	405-1	1	Workers, total	people	31	15	15	12
R1	405-1	1	Percentage of male workers	%	100	100	100	100
R1	405-1	1	Percentage of female workers	%	0	0	0	0
R1	405-1	1	Percentage of workers under 30 years of age	%	0	0	0	0
R1	405-1	1	Percentage of workers 30 to 50 years of age	%	54.8	66.7	66.7	58.0
R1	405-1	1	Percentage of workers over 50 years of age	%	45.2	33.3	33.3	42.0
R1	401-3	1	Total number of employees who were entitled to parental leave	people	1,760	1,981	2,199	2,236
R1	401-3	1	of which: men	people	932	1,093	1,246	1,258
R1	401-3	1	of which: women	people	828	888	953	978
R1	401-3	1	Employees who took parental leave, total	people	42	30	29	23
R1	401-3	1	Male employees who took parental leave	people	1	0	1	0
R1	401-3	1	Female employees who took parental leave	people	41	30	28	23
R1	401-3	1	Employees who returned to work after parental leave, total	people	34	26	20	30
R1	401-3	1	of which: men	people	0	0	0	0
R1	401-3	1	of which: women	people	34	26	20	30
R1	401-3	1	Employees who returned to work after parental leave ended who were still employed 12 months after their return to work	people	21	25	14	14
R1	401-3	1	of which: men	people	1	0	0	0
R1	401-3	1	of which: women	people	20	25	14	14
R1	401-3	1	Return to work rate (ratio of the total number of employees who did return to work after parental leave to the total number of employees due to return to work after taking parental leave this year)	rate	–	0.8	0.6	0.8
R1	401-3	1	of which: men	rate	–	0	0	–
R1	401-3	1	of which: women	rate	–	0.8	0.6	0.8
R1	401-3	1	Retention rate (percentage of employees retained in the company after returning to work following a period of parental leave)	rate	0.8	0.7	0.5	0.7
R1	401-3	1	of which: men	rate	–	0	0	–
R1	401-3	1	of which: women	rate	–	0.7	0.5	0.7
R1	2-30	1	Number of complaints received with respect to violations of employees’ right to freedom of association and collective bargaining	%	0	0	0	0
R1		1	Percentage of total employees covered by collective bargaining agreements	%	0	0	0	0
Training and development
R2	404-1	1	Hours of training, total	hours	48,683	23,993	40,812	20,538
R2	404-1	1	Average hours of training per year per employee (as per GRI)	hours	28	12	19	9
R2	404-1	1	Average hours of training per year per male employee	hours	26	13	20	12
R2	404-1	1	Average hours of training per year per female employee	hours	29	11	17	6
R2	404-1	1	Percentage of employees who completed training, total	%	79	60	43	24
R2	404-1	1	Number of training hours per male senior executive	hours	31	34	84	18
R2	404-1	1	Number of training hours per female senior executive	hours	66	18	50	32
R2	404-1	1	Number of training hours per male functional department manager	hours	53	23	40	20
R2	404-1	1	Number of training hours per female functional department manager	hours	57	26	49	1
R2	404-1	1	Number of training hours per male specialist	hours	18	10	14	10
R2	404-1	1	Number of training hours per female specialist	hours	23	8	10	6
R2	404-1	1	Number of training hours per male worker	hours	2	0	0	0
R2	404-1	1	Number of training hours per female worker	hours	noneThese employees are not trained.	none	none	none
R2		2	Percentage of employees of the relevant departments who completed sustainability management training, out of the total number of employees	%	–	–	10	1
R2	404-3	1	Percentage of employees who underwent a regular performance and career development review, totalIndicator “Percentage of employees who underwent a regular performance and career development review for 2019 – 2021” calculated from those employees who have been assigned a formalised performance appraisal, excluding employees on parental leave, trainees, and dismissed employees until the appraisal is completed.	%	100	100	100	92
R2	404-3	1	Percentage of male senior executives who underwent a regular performance and career development review	%	100	100	100	100
R2	404-3	1	Percentage of female senior executives who underwent a regular performance and career development review	%	100	100	100	100
R2	404-3	1	Percentage of male functional department managers who underwent a regular performance and career development review	%	100	100	100	98
R2	404-3	1	Percentage of female functional department managers who underwent a regular performance and career development review	%	100	100	100	97
R2	404-3	1	Percentage of male specialists who underwent a regular performance and career development review	%	100	100	100	92
R2	404-3	1	Percentage of female specialists who underwent a regular performance and career development review	%	100	100	100	90
R2	404-3	1	Percentage of employees for whom goals have been set (under a performance appraisal)	%	100	100	100	96
Diversity and equal opportunity
R3	405-1	1	Percentage of women out of the total number of employees	%	47	45	43	44
R3	405-1	1	Percentage of women on the Supervisory Board	%	25	24	20	21
R3	405-1	1	Percentage of women out of the total number of functional department managers	%	40	37	36	38
R3	405-1	1	Percentage of women out of the total number of senior executives	%	35	28	23	18
R3		1	Percentage of women in managerial positions in profit generating areas of the business (front office)	%	–	31	31	35
R3	405-2	1	Average gender pay gap: all employees	rate	–	1.39	1.33	1.32
R3	405-2	1	Average gender pay gap: functional department managers	rate	1.17	1.16	1.15	1.18
R3	405-2	1	Average gender pay gap: specialists	rate	1.27	1.32	1.27	1.25
R3		1	Employees with disabilities	people	9	9	9	18
R3	406-1	1	Total number of confirmed incidents of discrimination in the reporting period	number	0	0	0	0
R3	202-1	1	Average pay of entry-level specialists and workers, including bonuses: total	RUB	82,500	85,680	94,170	90,162
R3	202-1	1	Average pay of entry-level specialists and workers, including bonuses: men	RUB	82,000	85,260	95,700	98,864
R3	202-1	1	Average pay of entry-level specialists and workers, including bonuses: women	RUB	83,000	88,100	85,700	69,857
R3	202-1	1	Minimum statutory monthly pay in Moscow	RUB	20,185	20,195	20,589	21,371
R3	202-1	1	Ratio of the average pay of entry-level specialists and workers, including bonuses, to the minimum statutory monthly pay in Moscow	rate	4.1	4.2	4.6	4.22
R3	202-1	1	Ratio of the average pay of male entry-level specialists and workers, including bonuses, to the minimum statutory monthly pay in Moscow	rate	4.06	4.2	4.6	4.63
R3	202-1	1	Ratio of the average pay of female entry-level specialists and workers, including bonuses, to the minimum statutory monthly pay in Moscow	rate	4.1	4.4	4.2	3.27
R3		1	Availability of variable remuneration in the form of shares for employees, other than senior management		yes	yes	yes	yes
Occupational health and safety (OHS), and employee well-being
R4	403-5	1	Number of employees who completed OHS training	people	374	517	360	384
R4	403-9	1	Number of work-related injuries, total	incidents	0	0	0	0
R4	403-9	1	Number of work-related injuries among employees	incidents	0	0	0	0
R4	403-9	1	Work-related injury rate (ratio of the number of work-related injuries of employees to the total number of hours worked)	rate	0	0	0	0
R4	403-9	1	Number of microinjuries among employees	incidents	–	–	–	0
R4	403-10	1	Cases of work-related illness	number	0	0	0	0
R4	403-10	1	Fatalities because of work-related illness	number	0	0	0	0
R4		1	Rate of absenteeism	rate	0	0	0	0
R4		1	Number of workplaces for which a special assessment of working conditions was carried out	workplaces	103	958	0	648